Gordon F. Hayes

gordonhayes@journaled.com

Resume for

Gordon Hayes

Webmaster / Server Administrator / Writer
Seattle & Kitsap County
, WA

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Summary of Skills (currently only looking for full-time permanent position)

Actively working In support of eBusiness in a HIPAA compliant Health Insurance environment.

 

·         Member of immediate response web support team across 4 states

·         Website production/design implementation and maintenance

·         Web Development Team Support of *Secured Extranet (Dev, Test & Production environments)

·         eBusiness web / network design and implementation team experience

·         Experience in a fast paced, team-oriented environment

·         Current and coFounding Member of The Agora International Internet Security Group (Police/Private/Gov.)

 

Website Administration:

·         The Regence Group – Regence BlueShield (of Washington including WA, Boeing & PEBB Provider Directories), BlueCross/BlueShield of Oregon, BlueCross/BlueShield of Idaho, BlueCross/BlueShield of Utah’ NDEX network - Secured transaction oriented website for Health Providers

·         Journaled.com – Personal business site for Film Crews/Productions; award winning Martial Arts for Film section

 

Operating Systems

Windows Server 2003, Windows 2000/XP’ previous Unix / mainframe experience

 

Software

IIS web/FTP servers; WAR FTP Server; remote network server administration; WebTrends Reporting Center Enterprise & SmartSource Data Center. Cold Fusion Server; Post.Office eMail Server; MS FrontPage; Allaire Homesite; Visual SourceSafe; Certified Lotus Notes Administrator (v4).

 

Goals

Desire full time employment with stable company with autonomy & flexibility in a cohesive environment.

 

Work Experience

The Regence Group, Web Infrastructure Management Team Seattle, WA - 2002 to present.

·         Systems Administrator. On a team of systems administrators supporting 24/7/365 web and application servers across the 4 state Regence network. The Regence Group is an affiliation of BlueCross/BlueShield health insurance companies with secured requirements for health information and transactions as required and monitored by HIPAA. Webtrends Reporting Center Enterprise/SDC primary administrator for the entire 4 state Network of web sites. Control+SA/BMC admin.


eBusiness Web Development, Regence Technologies Group, The Regence Group Seattle, WA 1995 - 2002.

·         Webmaster (Officially: Senior Programmer Analyst). Sept. ‘97 to 2002. Responsibilities: Server Administration, Management/support of comprehensive, secured extranet Healthcare eBusiness site via DialSprint/LDAP. Team member: plan/implement direction of web-based infrastructures for Electronic Data Interchange (EDI) networking products, including: Member/Provider Self-Service project to secure internet web services; secure connectivity for Healthcare community via public internet wire. Network presently used by over 3500+ clients including organizational level clients, throughout the Northwest region, including Utah.

 

eBusiness Web Development - Regence Technologies Group (continued)

·         Sr. Technical Writer (Officially: Information Specialist). 1995 to 1997. Design/implement software manuals; Stratus database/HTML work; Quality Assurance; support both Stratus & web-based environments. Blended three environment (VT100, DOS, Windows) user manuals into one comprehensive manual; converted to online HTML access. Stratus database encapsulation of user data, help screens/manuals.

 

MCIS, University of Washington & Harborview Medical Centers Seattle, WA 1998 to 2000.

·         Computer Support Analyst. Remote support/backup of Radiology VAX mainframe, client support/troubleshooting Radiology data support systems in real-time environment. As HMC is a Regional Trauma Center, this was a high-level, immediate care & real-time data environment requiring systems active & accurate at all times: 24x7x365 shop.

 

U.S. West Technologies Bellevue, WA from 1992 to 1995

·         Senior Technical Writer.  Responsibilities:  Design/maintain manuals in high-level software development environment for GenIE (General Information Engine) project: development team incorporating legacy database systems into one GUI user screen for corporate executives to use. Core member, Technology Centers for Excellence. WFM (Work Flow Management) team member,  One Stop Shopping”, workflow management & completion tracking for US West customers. Member, Society for Technical Communication (STC).

 

University of Washington, Seattle, WA - 1987 to 1992

·         Computer Operator, MCIS. Responsibilities: VAX mainframe ops/support, backup, procedure/manuals, troubleshooting, client support for University of Washington Medical Center and Harborview Medical Center, Radiology and Pathology Departments..

 

EDUCATION

University Degree: B.A. (1984) Psychology (Awareness & Reasoning Div.); Minor: Creative Writing, Western Washington University. Minor: non-fiction scientific journal writing in Psychology, fiction in English Dept.; play, screen & script writings for stage/film/television in Theater Department. Various IT related classes.

 

 


VOLUNTEER WORK:

·          F.A.C.S. (Facial Affect Coding System) Lab, Marital Research Facility, Psych. Dept., University of Washington, - Computer Consultant. Technical consulting on PC systems’ Time Code Generation video, split-screen observation, remote-biosensory record, married-couple interactions.

·          The Steamship Virginia V Antique Paddle Boat Foundation (Seattle/Lake Union) - Tech. communications solutions facilitating Internet connections.

·          Passport ClubDesigner: Supplied/created forms and flyers for progressive elementary school geography program; some Access database work for this superior training program.

·          Forms designer: Jenkins Creek Elementary School; Suquamish Elementary School; Kingston Jr. High School (and School Band webmaster 2000-2001)

·          Kitsap AikidoWebmaster (http://www.kitsapaikido.org), Postmaster; member of the Board of Directors for this Non-profit organization

 

References for Gordon F. Hayes supplied upon request